Suspending and Unsuspending User Accounts

To suspend a user account and user's sites:

  1. For a reseller's account, go to Resellers > reseller name. For a hosting user account, go to Clients > client name.
  2. Click Suspend.

    Access to control panel will be blocked for the user and his or her customers (site owners). User's domains (Web sites) will be suspended, their Web, FTP and mail services will no longer be accessible to the Internet users.

To unsuspend a user account and user's sites:

  1. For a reseller's account, go to Resellers > reseller name. For a hosting user account, go to Clients > client name.
  2. Click Unsuspend.

To suspend a domain administrator account with domain (Web site):

  1. Go to Domains > domain name.
  2. Click Suspend.

    The domain (Web site) will be suspended, its Web, FTP and mail services will no longer be accessible to the Internet users, and domain owner will not be able to log in to the control panel.

To unsuspend a domain administrator account with domain (Web site):

  1. Go to Domains > domain name.
  2. Click Unsuspend.